Privacy Policy

Effective date: November 26, 2025

This Privacy Policy describes how Higgins Property (“we”, “us”, “our”) collects, uses, and shares information about you when you use our website at https://higginsproperty.com.au/ and any related services.

1. Information we collect

We collect the following types of information:

  • Information you provide directly: Examples include when you create an account, post comments, sign up for newsletters, submit forms (contact, quote, support), or make purchases. This may include your name, email address, billing/shipping address, phone number, and any other data you enter.
  • Automatically collected information: When you visit our site we automatically collect certain information such as IP address, browser type and version, operating system, pages visited, referring/exit pages, and timestamps. We also collect information about your interactions with the site for analytics and security.
  • Cookies and similar technologies: We use cookies, web beacons, and similar technologies to operate the site, remember preferences, and perform analytics. See the Cookies section below for details.
  • Third-party information: We may receive information from third-party services you connect to (for example payment processors, social login providers, or analytics providers).

2. How we use your information

We use personal information for purposes including:

  • To provide, operate, maintain, and improve the website and services.
  • To process transactions and send related information (e.g. order confirmations, invoices).
  • To respond to inquiries and provide customer support.
  • To send administrative information, updates, and marketing communications (with your consent where required).
  • To detect, investigate, and prevent fraud, security breaches, or other harmful activity.
  • To comply with legal obligations.

3. Cookies and tracking technologies

We use cookies and similar tracking technologies. Typical cookies used on WordPress sites include:

  • wordpress_logged_in_{hash} — used when you are logged in.
  • wordpress_sec_{hash} — secure login cookies.
  • wp-settings-{user} and wp-settings-time-{user} — store user display preferences in the admin.
  • Session cookies used by contact forms and plugins to prevent spam and preserve form state.

If you use analytics or advertising plugins (e.g., Google Analytics, Facebook Pixel), those services may set additional cookies and collect data about your visit. You should list any analytics/marketing services you use here.

4. Comments and user-generated content

If you leave comments on the site we collect the data shown in the comment form and the visitor’s IP address and browser user agent to help detect spam. Your comment and profile information may be displayed publicly depending on the comment settings.

5. E-commerce & payments

If the site includes a store (e.g., WooCommerce), we collect order and payment information necessary to process purchases. We do not store full payment card details on our servers; payments are processed by third-party payment processors (for example Stripe, PayPal). Please list the payment processors you use and link to their privacy policies.

6. Third-party services and embedded content

The site may include content hosted by third parties (videos, social embeds, maps). These third parties may collect information about you. We recommend listing the main third-party services you use (e.g., YouTube, Vimeo, Google Maps, social networks) and linking to their privacy policies.

7. Data sharing and disclosure

We do not sell personal information. We may share data with:

  • Service providers who perform services on our behalf (hosting, email, payment processing, analytics).
  • Law enforcement, government authorities, or other third parties if required by law or to protect rights, property, or safety.
  • Other parties with your consent or at your direction.

8. Data retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Examples:

  • Order records: retained for 1 year (e.g., 7 years for accounting).
  • Comments: retained unless removed by the commenter or admin.
  • Account data: retained while the account is active or as required by law.

9. Your rights

Depending on your jurisdiction, you may have rights including access, rectification, deletion, portability, objection, and restriction of processing. To exercise these rights, contact us at meg@higginsproperty.com.au. We will respond within the timeframes required by applicable law.

10. Security

We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

11. Children’s privacy

Our services are not directed to children under 13 (or local minimum age). We do not knowingly collect personal information from children under the applicable age. If you believe we have collected such information, contact us and we will delete it.

12. International transfers

Information collected may be stored and processed in any country where our service providers operate. By using the site you consent to such transfers. If you are in the EU/EEA/UK, include information about transfer safeguards if relevant (e.g., Standard Contractual Clauses).

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” at the top will be updated when changes are made. Significant changes will be communicated by posting a notice on the site or via email.

Last edited: November 26, 2025· Template generated for WordPress sites.